- Data Controller
This Notice is prepared pursuant to the Law No. 6698 on the Protection of Personal Data ("KVKK") by:
HAYAT ABDULRAHMAN RECEP
Operating under the brand name BLOOMELLA.
Address: DEĞİRMİÇEM MAH. 16051 NOLU SK. FİRDEVS YETKİN ŞEKERCİ APARTMANI No:13/14 ŞEHİTKAMİL / GAZİANTEP / TÜRKİYE
Tax Office: GAZİKENT
Tax ID: 0021814087
Email: support@bloomella.com.tr
- Methods of Data Collection
Your personal data is collected through the website, electronic communication channels, order forms, and cookies — both through automated and non-automated means.
- Categories of Personal Data Processed
Identity Data: Full name, national ID number (where required)
Contact Data: Phone number, email address, delivery and billing address
Transaction Data: Order history, purchase details, payment information
Marketing Data: Campaign preferences and communication consents (based on explicit consent)
Technical Data: IP address, device and browser information, cookie data
- Purposes and Legal Basis of Processing
Your personal data is processed in accordance with Articles 5 and 6 of KVKK:
Contract Performance: Processing orders, handling payments, and managing delivery
Legal Obligation: Compliance with tax and commercial regulations
Legitimate Interest: Improving service quality and maintaining security
Explicit Consent: Marketing activities and campaign communications
- Transfer of Personal Data
Your personal data may be shared with the following parties in accordance with Articles 8 and 9 of KVKK:
Logistics and shipping companies
Payment service providers
IT and infrastructure service providers
Authorised public authorities
When data is transferred abroad, appropriate legal and technical safeguards are applied.
- Retention Periods
Commercial and financial records: Up to 10 years
Marketing data: Until consent is withdrawn
Technical data: Limited to the duration required for the purpose of processing
- Rights of the Data Subject (KVKK Article 11)
You have the right to:
Learn whether your personal data is being processed
Request information if it is being processed
Request correction of incomplete or inaccurate data
Request deletion or destruction of your personal data
Object to processing
Claim compensation for damages suffered
You also have the right to file a complaint with the Personal Data Protection Authority (KVKK).
- How to Submit a Request
You may submit your requests under KVKK through:
Email: support@bloomella.com.tr
The Company will respond to your requests free of charge within a maximum of 30 days.
- Data Security
The Company takes necessary technical and administrative security measures to protect your personal data, in accordance with Article 12 of KVKK.
- Cookies
Our website uses essential and analytical cookies to improve user experience and service quality.
- VERBİS Registration
The Company fulfils its registration obligation with the Data Controllers Registry (VERBİS) where required under KVKK.
- Effective Date
This Notice entered into force in April 2026. The Company reserves the right to update this Notice when deemed necessary.